veloXplore operates the website www.alicante900.com. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or register for one of our events or adventures.

  1. Data Controller

The data controller responsible for processing your personal data under the EU General Data Protection Regulation (GDPR) is:

Alicante900
Owner: VeloXplore, Thomas Jaeschke, Verónica Willmott Puig
Am Lehester Deich 82c, 28357 Bremen, Germany
Email: info@alicante900.com

  1. Data We Collect

We may collect and process the following categories of personal data:

  • Contact Information: name, email address, and any message you submit via our contact form or by email.
  • Registration Information: data provided during event sign-ups or bookings, such as name, contact details, and payment information.
  • Usage Data: information automatically collected when visiting the Site, such as IP address, browser type, operating system, pages visited, and time spent on pages.
  • Cookies and Analytics Data: we use cookies and Google Analytics to understand how visitors use our website and improve our services.
  1. Purpose and Legal Basis

We process personal data for the following purposes:

  • To respond to inquiries and provide customer support (Art. 6(1)(b) GDPR – performance of a contract or pre-contractual steps).
  • To manage event registrations and payments (Art. 6(1)(b) GDPR).
  • To improve our website and marketing efforts through analytics (Art. 6(1)(a) GDPR – consent).
  • To comply with legal obligations (Art. 6(1)(c) GDPR).
  1. Use of Cookies

Our Site uses cookies to ensure proper functionality and to analyze usage patterns.
You can manage or disable cookies in your browser settings. Some features of the Site may not work properly if cookies are disabled.

  1. Google Analytics

We use Google Analytics (a web analytics service provided by Google Ireland Limited) to understand how visitors use our Site.
Google Analytics uses cookies to collect standard internet log information and visitor behavior. The data is transmitted to and stored by Google on servers within the EU or the USA.
You can prevent Google Analytics from collecting data by installing the Google Analytics Opt-out Browser Add-on.

  1. Data Sharing and Third Parties

We do not sell your personal data.
We may share data with trusted third parties only where necessary to provide our services, such as:

  • Hosting providers (for website operation)
  • Payment processors (for event registration fees)
  • Analytics providers (Google Analytics)

All third parties process data in compliance with GDPR requirements.

  1. Data Retention

We store your personal data only as long as necessary for the purposes stated above or as required by law.
Once data is no longer needed, it is securely deleted or anonymized.

  1. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access to your data
  • Correction of inaccurate data
  • Deletion (“right to be forgotten”)
  • Restriction of processing
  • Data portability
  • Withdrawal of consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@alicante900.com.

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

  1. External Links

Our Site may contain links to external websites or social media platforms. We are not responsible for the content or privacy practices of these external sites.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
The updated version will be published on this page with a revised “Last updated” date.

Contact:
If you have any questions about this Privacy Policy, please contact us at:
📧 info@alicante900.com